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Management Team

Thomas J. Pritzker , , , Executive Chairman of the Board of Directors

Thomas J. Pritzker has been a member of our board of directors since August 2004 and our Executive Chairman since August 2004. Mr. Pritzker served as our Chief Executive Officer from August 2004 to December 2006. Mr. Pritzker was appointed President of Hyatt Corporation in 1980 and served as Chairman and Chief Executive Officer of Hyatt Corporation from 1999 to December 2006. Mr. Pritzker is Executive Chairman of The Pritzker Organization, LLC (“TPO”), the principal financial and investment advisor to certain Pritzker family business interests. He served as a Director of Royal Caribbean Cruises Ltd. until May 2020, as a Director of TransUnion Corp. until June 2010, and as Chairman of Marmon Holdings, Inc. until March 2014. Mr. Pritzker is Chairman of the Board of Trustees of the Center for Strategic & International Studies; Director and Vice President of the Pritzker Foundation, a charitable foundation; Director and President of the Pritzker Family Philanthropic Fund, a charitable organization; and Director, Chairman and President of The Hyatt Foundation, a charitable foundation which established The Pritzker Architecture Prize.
Mr. Pritzker is the father of Mr. Jason Pritzker, who is also a member of our board of directors.

Mark S. Hoplamazian , , , President and Chief Executive Officer

Mark S. Hoplamazian was appointed to Hyatt Hotels Corporation’s board of directors in November 2006 and subsequently named president and chief executive officer in December 2006. Prior to his current position, Hoplamazian served as president of The Pritzker Organization (TPO), the principal financial and investment advisor for Pritzker family business interests. During his 17-year tenure with TPO, he served as advisor to various Pritzker family-owned companies, including Hyatt Hotels Corporation and its predecessors. Hoplamazian previously worked in international mergers and acquisitions at The First Boston Corporation in New York. He serves on the American Hotel and Lodging Association (AHLA) board of directors, the VF Corporation board of directors, the executive committee of the board of directors of World Business Chicago, and the Aspen Institute board of trustees as vice chairman. Hoplamazian is a member of the World Travel & Tourism Council and the Commercial Club of Chicago. He is also a member of the Discovery Class of the Henry Crown Fellowship.

Margaret C. Egan , , , General Counsel and Secretary

Margaret C. Egan was appointed as Executive Vice President, General Counsel and Secretary in January 2018. Ms. Egan is responsible for Hyatt’s global legal and corporate services. Ms. Egan served as interim General Counsel and Secretary of the Company from October 2017 to January 2018 and previously served as Senior Vice President and Associate General Counsel at Hyatt from March 2013 to January 2018 overseeing the Company’s legal global transactions teams. From October 2003 to March 2013, Ms. Egan held a series of increasingly responsible positions at Hyatt. Prior to entering the hospitality industry, Ms. Egan practiced law in the litigation practice group of DLA Piper in Chicago, Illinois from 1996 to 2000 and again from 2002 to 2003 and also held a position as Attorney Advisor with the United States Department of Justice in London, United Kingdom from January 2001 to January 2002.

Joan Bottarini , , , Chief Financial Officer

Joan Bottarini was appointed Chief Financial Officer in November 2018. In this role, Joan is responsible for the global finance function, including financial reporting, planning, treasury, tax, investor relations, internal audit, and procurement. Joan previously served as the Company’s Senior Vice President, Finance – Americas since 2016. Prior to that position, Joan served as Vice President, Hotel Finance, Asia Pacific (Hong Kong) of the Company from 2014 to 2016 and as Vice President, Strategic Financial Planning and Analysis of the Company from 2007 to 2014. Prior to her roles at Hyatt, Joan served as an Assurance Manager at KPMG LLP. Joan holds a B.S. from Northern Illinois University.

Javier Águila , , , Group President - EAME

Javier Águila was appointed as Executive Vice President, Group President – EAME in October 2022. In this role, Mr. Águila is responsible for leading the strategic growth and overall operations of Hyatt’s portfolio in Europe, Africa, and the Middle East. Most recently, he served as Group President, AMResorts Europe and Global Strategy at Apple Leisure Group (ALG) which became part of Hyatt in 2021. Prior to that, Mr. Águila founded Alua Hotels and Resorts, a Spanish hotel group of all-inclusive and leisure properties and served as Chief Executive Officer until the company was acquired by Apple Leisure Group in 2019. Previously, he served as Chief Operating Officer at Orizonia Corporation, a tour operator in Spain. Before starting his career in the hospitality and travel sector Mr. Águila worked for more than 10 years in private equity and management consulting at The Carlyle Group, McKinsey & Company and Booz Allen Hamilton.

H. Charles Floyd , , , Global President of Operations

Chuck Floyd was selected Global President of Operations in August 2014. In this role, Chuck leads and develops Hyatt’s shared operation services organization known as the Global Operations Center (GOC) and is responsible for the successful operation of Hyatt’s hotels globally. Mr. Floyd is also responsible for ensuring operating efficiency in the roll-out of new innovations, unifying the Company's global operations, and overseeing the Company’s information technology resources, worldwide sales organization and call centers. The Group Presidents for each of Hyatt’s three regions report to Mr. Floyd.

Prior to his current role, Mr. Floyd was Executive Vice President, Group President – Global Operations Center. From January 2006 through September 2012, Mr. Floyd served as Chief Operating Officer – North America. In that role he was responsible for the management of Hyatt’s full service hotels and resorts as well as the Hyatt Place and Hyatt House brands in the United States, Canada and Caribbean. In addition, he oversaw Hyatt Residential Group, Inc. (formerly Hyatt Vacation Ownership, Inc.) and the Franchise Owner Relations Group, which supported both full service and select service and extended stay franchisees. He also oversaw various corporate functions for North America, including sales, human resources, product and design, rooms, food and beverage and engineering. Since joining Hyatt in 1981, Mr. Floyd has served in a number of other senior positions, including Executive Vice President – North America Operations and Senior Vice President of Sales, as well as various managing director and general manager roles.

Malaika Myers , , , Chief Human Resources Officer

Malaika Myers was selected as Chief Human Resources Officer in September, 2017. In this role, Malaika is responsible for setting and implementing Hyatt’s global HR enterprise strategy worldwide. Malaika previously served as SVP, Human Resources for Jarden Corporation, a global consumer products company. Prior to Jarden, Malaika served as CHRO for Arysta LifeScience, a global agricultural chemical company, and in various senior management roles at Diageo PLC, an international beverage and spirits business. Prior to joining Diageo, Malaika spent 10 years with PepsiCo, which she joined after serving in various HR roles with FMC Corporation.

Peter Sears , , , Group President - Americas

Pete Sears was selected Group President - Americas for Hyatt Hotels Corporation in September 2014. Mr. Sears is responsible for the growth and successful operation of Hyatt’s portfolio in the United States, Latin America and the Caribbean. Prior to his current role, he was the Senior Vice President, Operations for Asia Pacific. Mr. Sears began his career with Hyatt as a corporate trainee at Hyatt Regency San Antonio in 1987, and went on to hold numerous positions of increasing operational responsibility. These positions included serving as general manager of five full service hotels in North America at properties located in San Francisco, Orange County, and Lake Tahoe. In 2006, he became Senior Vice President of Field Operations for the Central Region, and in 2009, became Senior Vice President, Operations for North America.

David Udell , , , Group President - Asia Pacific

David Udell was appointed as Executive Vice President, Group President — ASPAC in July 2014. Mr. Udell is responsible for overseeing hotels in Southeast Asia, Greater China, Australia, South Korea, Japan, Micronesia, India, Central Asia, and Nepal. Prior to his current role, Mr. Udell was the Senior Vice President, Operations for the GOC. Mr. Udell has also served as Senior Vice President — Operations, Asia Pacific, where he was responsible for overseeing the operation of 55 hotels within the region. Over the last 32 years, Mr. Udell has held senior management positions in Hyatt properties in Bangkok, Seoul, Hong Kong and Tokyo. In 1992, he was appointed opening General Manager of Park Hyatt Tokyo and in 1996, General Manager of Grand Hyatt Hong Kong. Mr. Udell is a 1982 graduate of the Cornell School of Hotel Administration in Ithaca, N.Y. He began his career with Hyatt as a Corporate Management Trainee at Hyatt Regency Singapore in 1982.

Mark Vondrasek , , , Chief Commercial Officer

Appointed as Hyatt's Chief Commercial Officer in March 2018, Mark Vondrasek leads Hyatt's ecosystem of revenue-generating and guest-experience functions. His Commercial Services team unites global sales, revenue management, distribution strategy, corporate marketing, brands, loyalty, communications, digital, consumer insights and analytics, IT, as well as global property and guest services – touching each stage of our guests’ and customers’ journey.
Vondrasek joined Hyatt as Executive Vice President, Global Head of Loyalty & New Business Platforms in September 2017. Prior to Hyatt, Vondrasek spent 15 years at Starwood Hotels and Resorts, where he served as Senior Vice President, Commercial Services.
Before entering the hospitality industry, Vondrasek spent 10 years in financial services, overseeing operational teams at Fidelity Investments and Kemper Financial Services.