Discount for loyalty program members offers the best value and
enhances hassle-free direct booking experience
CHICAGO--(BUSINESS WIRE)--
Today, Hyatt
Hotels Corporation (NYSE: H) announces the launch of an exclusive
discount for Hyatt
Gold Passport members, rewarding loyal guests with an
up-to-10-percent discount for bookings made through Hyatt.com or the
Hyatt mobile app.
The Hyatt Gold Passport member discount, available beginning today at
Hyatt hotels in the U.S., Canada and Australia, strengthens the value
for travelers who book directly with Hyatt and builds guest engagement.
Additional direct-booking benefits include Hyatt Gold Passport points,
Online Check-In and Express Checkout, mobile reservation management, and
around-the-clock customer care, including through social channels.
“We want to build strong, long-term relationships with our guests and
drive deeper engagement, so we are rewarding Hyatt Gold Passport members
with an exclusive discount only available when you book with us,” said
Ellen Lee, senior vice president, global digital for Hyatt. “Hyatt.com
guarantees the best price, and its hassle-free experience means you
manage your reservations on your terms.”
The Hyatt Gold Passport member discount joins a suite of benefits
enjoyed by travelers who book direct, including:
-
Best value: Hyatt.com has long offered the lowest prices. With
Hyatt’s Best
Rate Guarantee, if a guest finds a qualifying lower rate published
on another site within 24 hours of booking, Hyatt will match it and
discount it by 20 percent for the entire stay. See Hyatt.com for more
details.
-
Loyalty program benefits: Hyatt Gold Passport members who make
direct bookings can earn loyalty points and credit toward elite tier
status, which provides members additional benefits such as free
premium Wi-Fi and complimentary suite upgrades.
-
On-the-go access and support: Hyatt.com and the mobile app make
it easy to manage reservations on-the-go, including reservation
changes without surprise fees and around-the-clock support by phone or
the social channels travelers prefer.
-
Personalized experiences: Not only can travelers select the
right room type and amenities that fit their needs when they book
direct, but Hyatt can also better get to know guests and tailor
experiences accordingly.
Plus, later this year, the enhanced Hyatt mobile app will provide guests
who book direct the ability to make on-demand requests by communicating
instantly with Hyatt on services like Messenger or text messaging.
“Coming mobile features for on-demand communication and services will
further travelers’ ability to drive their own experiences,” Lee said.
“And when you book direct, Hyatt colleagues have more opportunities to
personalize guest experiences based on preferences, from knowing you
want an extra blanket to helping you celebrate a special occasion.”
The Hyatt Gold Passport member discount is also available to members who
request it by phone and travel advisors who book on behalf of members
through Hyatt.com.
Membership in Hyatt Gold Passport is free. Join today at
hyattgoldpassport.com.
The term "Hyatt” is used in this release for convenience to refer to
Hyatt Hotels Corporation and/or one or more of its affiliates.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global
hospitality company with a proud heritage of making guests feel more
than welcome. Thousands of members of the Hyatt family strive to make a
difference in the lives of the guests they encounter every day by
providing authentic hospitality. The Company's subsidiaries develop,
own, operate, manage, franchise, license or provide services to hotels,
resorts, branded residences and vacation ownership properties, including
under the Park Hyatt®, Grand Hyatt®, Andaz®, Hyatt Regency®, Hyatt
Centric™, Hyatt®, Hyatt Place®, Hyatt House®, Hyatt Ziva™,
Hyatt Zilara™, Hyatt Residence Club®, Hyatt Residences® and
The Unbound Collection by Hyatt™ brand names and have locations
on six continents. As of December 31, 2015, the Company's worldwide
portfolio consisted of 638 properties in 52 countries. For more
information, please visit www.hyatt.com.
Forward-Looking Statements
Forward-Looking Statements in this press release, which are not
historical facts, are forward-looking statements within the meaning of
the Private Securities Litigation Reform Act of 1995. Our actual
results, performance or achievements may differ materially from those
expressed or implied by these forward-looking statements. In some cases,
you can identify forward-looking statements by the use of words such as
“may,” “could,” “expect,” “intend,” “plan,” “seek,” “anticipate,”
“believe,” “estimate,” “predict,” “potential,” “continue,” “likely,”
“will,” “would” and variations of these terms and similar expressions,
or the negative of these terms or similar expressions. Such
forward-looking statements are necessarily based upon estimates and
assumptions that, while considered reasonable by us and our management,
are inherently uncertain. Factors that may cause our actual results,
performance or achievements to differ materially from current
expectations include, among others, the rate and pace of economic
recovery following economic downturns; levels of spending in business
and leisure segments as well as consumer confidence; declines in
occupancy and average daily rate; the financial condition of, and our
relationships with, third-party property owners, franchisees and
hospitality venture partners; the possible inability of third-party
owners, franchisees or development partners to access the capital
necessary to fund current operations or implement our plans for growth;
risks associated with potential acquisitions and dispositions and the
introduction of new brand concepts; changes in the competitive
environment in our industry, including as a result of industry
consolidation, and the markets where we operate; general volatility of
the capital markets and our ability to access such markets; and other
risks discussed in the Company's filings with the U.S. Securities and
Exchange Commission, including our Annual Report on Form 10-K, which
filings are available from the U.S. Securities and Exchange Commission.
These factors are not necessarily all of the important factors that
could cause our actual results, performance or achievements to differ
materially from those expressed in or implied by any of our
forward-looking statements. We caution you not to place undue
reliance on any forward-looking statements, which are made only as of
the date of this press release. We undertake no obligation to update
publicly any of these forward-looking statements to reflect actual
results, new information or future events, changes in assumptions or
changes in other factors affecting forward-looking statements, except to
the extent required by applicable law. If we update one or more
forward-looking statements, no inference should be drawn that we will
make additional updates with respect to those or other forward-looking
statements.

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Source: Hyatt Hotels Corporation